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Questions and answers

Straight answers about getting help, volunteering and how Goodwill Charitable Trust works. Can't find your question? Call +91 77362 24488.

Getting help

How do I ask Goodwill Charitable Trust for help?

Fill in the request form on this website, call +91 77362 24488, or send a WhatsApp message to the same number. You can write in Malayalam or English. A Trust member will call you back within five working days.

Does it cost anything?

No. There is no fee, and no donation is expected. Goodwill Charitable Trust never asks for money.

Who can ask for help?

Anyone in Kerala who needs medical, educational or food support can apply, for themselves or on behalf of someone else.

How long does it take to hear back?

A Trust member calls back within five working days of receiving your request.

What documents do I need?

None to start. If you have documents such as a medical certificate or a fee receipt, you can send them on WhatsApp after submitting your request. The Trust member who calls you will tell you if anything else is needed.

Does sending a request guarantee help?

No. Every request is verified by a Trust member, and support depends on what the Trust can provide at the time.

I don't use WhatsApp. How else can I reach the Trust?

Call the mobile number +91 77362 24488 or the office on 0484 251 3377, email [email protected], or visit the office on Goodwill Lane, near the Main Bus Stand, Varapuzha.

Is my information stored on this website?

No. The forms on this website do not store anything. When you press the button, WhatsApp opens with your message ready to send to the Trust.

Volunteering

How can I volunteer with Goodwill Charitable Trust?

Fill in the volunteer form on this website and press the button to continue on WhatsApp. A member of the team will reply there.

What do volunteers do?

Volunteers help run free medical camps and blood donation drives, distribute study materials and mentor students, and pack and deliver food kits to families.

Can I volunteer from any district in Kerala?

Yes. Volunteers are welcome in every district of Kerala.

Can I volunteer only on weekends?

Yes. The volunteer form asks whether you are free on weekdays, weekends, both, or are flexible.

About the Trust and donations

What is Goodwill Charitable Trust?

Goodwill Charitable Trust is a self-funded charitable trust based in Varapuzha, Ernakulam district, Kerala. Since 2016 it has provided free healthcare, education support and food security to families in need across Kerala.

Where is the Trust's office?

Goodwill Lane, near the Main Bus Stand, Varapuzha, Ernakulam district, Kerala 683517.

Who funds the Trust?

The Trust is 100% self-funded. All of its work is paid for by the Goodwill Marine group of companies.

Does Goodwill Charitable Trust accept donations?

No. The Trust does not solicit or accept public donations. If you would like to help, you can volunteer.

Someone asked me for money in the Trust's name. What should I do?

Do not pay. Goodwill Charitable Trust never asks for money. Please report it by calling +91 77362 24488, sending a WhatsApp message, or emailing [email protected].

Is Goodwill Charitable Trust genuine?

Goodwill Charitable Trust has worked from its office on Goodwill Lane, Varapuzha, since 2016, and its work is funded by the Goodwill Marine group. It never charges a fee or asks for money. You can visit the office or call 0484 251 3377 to confirm anything you hear in its name.

Questions about a specific programme

Each programme page answers questions about that kind of support.

Need help, or want to help?

Requests are answered within five working days. Volunteers are welcome in every district.